BATES INSURANCE GROUP
Accessibility Statement
Bates Insurance Group wants people with different abilities to be able to find insurance information and contact our agency. If a website feature prevents you from doing that, please let us know.
Our accessibility goal
Our goal is a website with readable content, clear navigation, keyboard-operable controls, and understandable forms. The Web Content Accessibility Guidelines, including WCAG 2.1 Level AA, provide a useful reference for accessibility improvements.
This statement is not a certification that every page or feature meets an accessibility standard. Some website features or external services may present barriers, and accessibility needs can differ from person to person.
Ask for help or report a barrier
If you have difficulty reading a page, using the form, or navigating the website, call 580-765-0177. You may also write to Bates Insurance Group, 3004 Turner Street, Ponca City, OK 74604. We will work with you to find another way to provide the information or receive your inquiry.
If possible, tell us the page or feature involved, what you were trying to do, and your preferred way to receive help. You do not need to disclose a diagnosis or medical records. Please do not send sensitive health or identification information through the website form.
External websites
Carrier websites, authentication services, and other external resources control their own accessibility. If you encounter a barrier following one of our links, contact us so we can help you find an alternative way to obtain the information.